How to complete seller verification

Verification is what turns an account into a store buyers will pay. It takes one to three business days once the documents are complete.

Document checklist

For the company

• Business registration certificate, or the equivalent licence in your jurisdiction.
• Tax registration certificate or taxpayer number.
• Articles of association, if your jurisdiction requires them for entity checks.

For the legal representative

• Identity document — passport, national ID or residence permit.
• A selfie holding that document, in good light, face and document both visible.

For the address

• A utility bill or bank statement showing the registered address, dated within three months.

For the goods (category dependent)

• Product certificates — CE, FCC, FDA, RoHS, ISO.
• Test reports from an accredited laboratory.
• Brand authorisation letter, if you resell branded products.

Photographing documents

Most rejections are photographic rather than substantive.

• Shoot straight on, not at an angle.
• All four corners inside the frame.
• Even daylight, no flash glare on laminated surfaces.
• Full colour, not a photocopy of a photocopy.
• One document per file, PDF or JPG.
• File names do not matter; do not redact anything except genuinely sensitive numbers the form does not request.

Submit

1. Open *Profile → Verification → Company verified*.
2. Upload each document to its labelled slot.
3. Type the company name and address exactly as printed.
4. Submit and wait. You receive a notification either way, and the status shows in the same panel.

If rejected

The notice names the field. The three common causes:

• Name mismatch — a trading name differs from the registered entity. Upload a document connecting the two, such as a tax certificate showing both.
• Expired document — the notice gives the expiry date we read.
• Illegible upload — re-shoot in daylight.

You can resubmit immediately. There is no cooling-off period, and repeated genuine attempts do not affect your standing.

Related

• *Seller account requirements*
• *How to add a payout account*